Advice Agencies
Age Connects Morgannwg
Age Connects Morgannwg is a charity for older people living in RCT. Projects running at present include the Information and Advice Service, Trading, Advocacy Project, Merthyr Tydfil Transport Scheme, Community Outreach Team, activity project in day centres and care homes, older people's forums, communities first projects and specialist care services.
5-7 Mill Street
Pontypridd
Rhondda Cynon Taf
CF37 2SN
Tel: 01443 490650
Email: information@acmorgannwg.org.uk
Care & Repair Rhondda Cynon Taf Ltd
Cynon Taf Community Housing Group has set up a subsidiary to enable older and disabled owner occupiers throughout Rhondda Cynon Taf to remain independent in their home in greater comfort, warmth and security.
39, Duffryn Street
Ferndale
Rhondda
CF43 4ER
Tel: 01443 755696
Fax: 01443 755817
Email: enquiries@careandrepair-rct.org.uk
Community Legal Advice
Get free confidential information and advice about your legal rights:
- Housing & homelessness
- Renting
- Repossession
- Disrepair
Open Mon - Fri 9am - 8:00pm
Tel: 0845 345 4345
Community Mental Health Team
In cases where an individual has high levels of risk and particularly complex needs, they may be referred to one of the Community Mental Health Teams for assessment, treatment or support.
Tel:
01443 688 770 (Rhondda)
01685 881 246 (Cynon)
01443 486 856 (Taf)
Web: Community Mental Health Team
Dragonsavers Credit Union
Dragonsavers are working in conjunction with Rhondda Housing and Rhondda Taff Citizens Advice Bureau to offer a new service to residents of RCT. The Money Smart Partnership will offer workshop style courses aimed at helping all people manage their money more effectively. The courses will be suitable for all ages and levels and promise to be easy, free and fun
Dragonsavers Credit Union, 107 Bute Street
Treorchy 
CF42 6AU
Tel: 01443 777043
Fax: 01443 777043
Email: stonemanc@dragonsavers.org
Platfform
Platfform work with people who are experiencing mental health problems, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places that they live.
Unit 6, First Floor, Moy Business Centre
Moy Road
Taffs Well
CF15 7QR
Tel: 01443 845975
Email: connect@platfform.org
Housing Advice Centre - Housing Solutions Team
The Housing Advice Centre offers a housing advice service to the residents of Rhondda Cynon Taff. Information is offered on topics such as homelessness, rent arrears, mortgage arrears, welfare benefits, private rented accommodation, harassment or illegal eviction, housing rights, housing benefits, free independent legal advice, freephone service for contacting landlords.
Opening Hours:
Monday 9:00am – 5:00pm
Tuesday 9:00am – 5:00pm
Wednesday 9:00am – 5:00pm
Thursday - Telephone contact only (Emergency Assessments will remain available - please telephone in the first instance)
Friday 9:00am – 5:00pm
Sardis House
Sardis Road
Pontypridd
Rhondda Cynon Taf
CF37 1DU
Tel: 01443 495188
Fax: 01443 485410
Email: Homelessness@rhondda-cynon-taff.gov.uk
HomefinderRCT Team
The HomefinderRCT Team:
- Provides information to individuals about the availability of social housing across the County Borough and assesses applications for social housing.
- Maintains an accurate list of applicants in housing need to enable housing providers to effectively allocate their homes.
- Undertakes home visits to vulnerable applicants
- Sign posts applicants to other agencies and housing options.
Sardis House
Sardis Road
Pontypridd
Rhondda Cynon Taf
CF37 1DU
Tel: 01443 495188
Email: housingsolutions@rctcbc.gov.uk
Housing Strategy Team (Council)
Affordable Housing and Low Cost Home Ownership Schemes, such as; Homestep and Homestep Plus
Sardis House
Sardis Road
Pontypridd
CF37 1DU
Tel: 01443 281136
Fax: 01443 425580
Email: Housingstrategy@rctcbc.gov.uk
Rent Smart Wales
Rent Smart Wales is a national scheme. It recognises good landlords and helps them to differentiate themselves from less reputable landlords who give the rental market a bad name. It also allows tenants to seek out professional landlords who offer good, well managed accommodation.
Rent Smart Wales
PO Box 1106
Cardiff
CF11 1UA
Tel: 03000 133344
Web: Rent Smart Wales
Llamau
Llamau is a homeless charity, delivering services to socially excluded homeless and potentially homeless young people and vulnerable women in South Wales.
23, Cathedral Road
Cardiff
CF11 9HA
Tel: 029 2023 9585
Fax: 029 2038 8740
Mountain Ash Citizens Advice Bureau
Appointments only – Tuesday and Thursday.
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
The Old Library, Knight Street
Mountain Ash
CF45 3EY
National Landlords Association
The National Landlords Association seek a fair legal and regulatory environment for landlord and tenant, and actively lobby the government at all levels on behalf of our members.
2nd Floor, 200 Union Street
London
SE1 0LX
Tel: 020 7840 8900
Email: info@landlords.org.uk
New Horizons Aberdare
Manages a range of resource and outreach centres throughout Rhondda Cynon Taff for people experiencing mental health or emotional wellbeing issue.
Benefits advice and form filling is available by appointment only - please contact 01685 881113 to book.
16 Dean Street
Aberdare
CF44 7BN
Tel: 01685 881113
Older Person's Mental Health Team
We work jointly with Cwm Taf Local Health Board to support older people who experience mental ill health and people of all ages with dementia.
Tel:
01443 688700 (Rhondda and Taf)
01685 875481 (Cynon)
01443 849944 (Emergency Out of Office)
Web: Older Person's Mental Health Team
RCT Substance Misuse Team
We provide support for people experiencing difficulties through
the misuse of substances such as: alcohol; volatile substances (such as aerosols and glue); prescribed and over the counter medication; and illegal drugs.
Cynon Valley Principal Office, Llewellyn Street
Trecynon
Aberdare
Tel: 01685 875 481
Email: socialservices@rctcbc.gov.uk
Web: RCT Substance Misuse Team
Rhondda Cynon Taf Citizens Advice Bureau
The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
5, Gelliwasted Road
Pontypridd
Rhondda Cynon Taf
CF37 2BP
Tel: 08444 77 20 20
Fax: 01443 402621
Email: bureau@rctcab.org.uk
Shelter Cymru
Shelter Cymru provides services to people in housing need, aimed at addressing both crisis needs and longer underlying issues.
Shelter Cymru, PO Box 5002
Cardiff
CF5 3YY
Tel: 0845 075 5005
Fax: 02920 566096
Email: emailadvice@sheltercymru.org.uk
South East Wales Energy Agency
All general energy efficiency and/or fuel poverty enquiries can be referred to South East Wales Energy Agency who can also source external grant funding for people in receipt of benefits, over 70 regardless of income, disabled, households with young children.
South East Wales Energy Advice Centre, Floor 6, Clarence House
Clarence Place
Newport
NP19 7AA
Tel: 01633 223111
Fax: 01633 216 009
Email: advice@sewenergy.org.uk
Supporting People Team (Council)
The Supporting People Team offer vulnerable people the opportunity to improve their quality of life through greater independence. It has developed specific service responses that ensure people are appropriately housed and supported.
Sardis House
Sardis Road
Pontypridd
CF37 1DU
Tel: 01443 281482
Fax: 01443 425580
Email: supportingpeopleteam@rhondda-cynon-taf.gov.uk
Welsh Refugee Council
Welsh Refugee Council is an independent charity that empowers refugees to rebuild their lives in Wales. It has offices in Cardiff, Wrexham, Swansea and Newport.
Phoenix House, 389 Newport Road 
Cardiff
CF24 1TP
Tel: 029 2048 9800
Fax: 029 2043 2980